Delivery Information

Delivery

After you placed your order, it will be processed within 2 - 4 days. 

For buyers locating in Singapore, items will be send out via courier with tracking number, delivery time is about 3- 4 working days.

For overseas buyers, delivery time may range from 7 - 14 working days depending on your countries' customs processing and procedures.

During festive periods please allow a little extra time. If your order has failed to arrive, please contact us at sales@mela-co.com, indicating your name and order number. 

 

Once an order is received, we aim to process the order as quickly as possible. Orders placed on a weekend or out of office hours are generally processed the next working day. i.e if you place an order on a Friday night,  the order may be processed on the following Monday. After the order is processed and the item packed for shipping, tracking information will be updated in your account. If tracking details are not updated on your account within seven working days please feel free to drop us an email at: Sales@mela-co.com so that we can help you with the details of your order.